My first day was on Wednesday. Officially it was Monday, but Sarah, who’s seat I’m keeping warm, didn’t start her new job until Wednesday, so was still around and handing over to me on Monday and Tuesday. How did my first day go? OK, I think. I was at a meeting, which gathers together the all the Property Managers from National Trust sites in Kent, Surrey, and the two Sussex’s.
I had in fact put most of the agenda for the meeting together, as part of my old role. We were looking at Volunteer management, with a focus on our volunteers being the main touchpoint for our visitors. The speakers were great, Mark Crosby our head of volunteering talked about volunteers managing volunteers, Julia Barker PM at Uppark talked about managing change and volunteers, and in the afternoon we had a great talk from Chris Gidlow, Head of Live Interpretation at Historic Royal Palaces, about how they manage their volunteers, employees and contractors as interpreters.
